Returns & Exchanges
At Erilan, we want you to feel confident in every piece you wear, which is why we offer a seamless 30-day return policy for all unworn fashion items. If your selection isn't the perfect fit, we are happy to assist you with a full refund or an exchange to ensure your wardrobe is exactly as you envisioned.
Return Process
- 1.Initiate Your Return
Visit our online returns portal with your order number and email address to select the items you wish to send back and choose between a refund or store credit.
- 2.Prepare Your Package
Carefully pack your items in their original packaging, ensuring all tags are still attached and the garments are in their original, unworn condition.
- 3.Ship It Back
Print the prepaid shipping label provided via email, attach it to your parcel, and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our quality control team inspects your return, we will process your refund to your original payment method within 5-7 business days.